Delete your GridReady account

1. Delete it yourself (fastest)

• In the app: Open Profile, then Delete account. Check the box and confirm.
• On the web: sign in below and press Delete my account. Email and password, or Sign in with Apple, both work.

Either way, your account is deleted right away and you are signed out.

Loading…

2. Can't sign in?

• Forgot your password: enter your email in the sign-in box above and press Forgot your password? We email you a link to reset it. Then come back and delete.
• Still stuck: send us the form below. We confirm by email and finish within 30 days.

3. What gets deleted

• Your account: email, sign-in, and account ID.
• Your saved progress and settings stored with your account.
• Your subscription status record.

4. What is kept

• Maps, marks, plans, drawn areas and tracks live only on your phone and were never uploaded. Delete the app to remove them.
• Your purchase record is deleted when you delete your account. If a subscription is still active, it is deleted when that subscription ends. Apple and Google keep their own purchase records under their own policies. Deleting your account does not cancel an Apple subscription. Cancel it in your iPhone Settings first.
• App analytics are never attached to your account. Google keeps analytics data for 14 months.
• Crash reports are not linked to your account. Crashlytics keeps them for 90 days.

5. Subscriptions

Deleting your account cancels a subscription bought on gridready.org, so it will not renew. It does not cancel an App Store or Google Play subscription. Cancel those first:

• iPhone: Settings, your name, Subscriptions.
• Android: Google Play, Payments and subscriptions.
• Bought on gridready.org: Deleting your account cancels it for you.